- Job Type: Full-Time
- Function: Technical/Customer Support
- Industry: Cloud Business Apps
- Post Date: 09/26/2023
- Website: vehlo.com
- Company Address: 2035 Lakeside Centre Way, Knoxville, Tennessee 37922, US
About VehloAt Vehlo, we provide software and financial solutions designed to provide choice and innovation for auto service and sales professionals.
We have an immediate opening for a Technical Support Specialist! Join an environment where innovative ideas are welcomed and where everyone has a voice in making our company the best team it can be.
What We Do at 360 Payments:
360 Payments is a payment technology company focused in the automotive services industry where we provide payment processing solutions for small, mid-size and corporate businesses. Originally founded in Campbell, CA, the organization is rapidly growing in the Tulsa market. We currently work with over 9,300 clients and continue to thrive. We are also expanding operations behind the scenes to provide additional services to further assist our clients.
The Ideal Match for Our Team:
- Excellent verbal and interpersonal communication skills
- Enjoys working with clients and sales reps over the phone
- Able to assess challenging situations and find opportunities for improvement
- Able to accurately follow customer workflows in a fast-paced environment
- Hardworking but with a sense of humor and ability to have fun!
What You’ll Do:
- Provision/deploy equipment & software necessary to allow clients to process payments
- Navigate multiple systems to perform job function
- Install & train customers on payment solutions via phone and email
- Respond quickly and professionally to service requests through various channels
- Complete service reports ensuring prompt and thorough issue resolution and quality control
- Troubleshoot network issues
What Comes with It:
- Salary: $17.00 /hour
- Monthly bonus (up to 10% of monthly pay) based on performance
- Lots of opportunities for leadership and career growth
- 3 weeks paid time off & 11 paid holidays
- Competitive health & maternity/paternity benefits provided
- 401K Match
- Free Gym
- Beautiful downtown Tulsa office location with free valet parking!
- Various shifts from 8:00 AM - 7:00 PM CST
If you get a kick out of solving problems and enjoy helping others, then you might be our perfect fit!
Please review our website at www.360payments.com and vehlo.com, then submit your resume. We can't wait to meet you!
360 Payments is an equal opportunity employer and follows all the laws of Santa Clara County, California and the USA. Applicants must be authorized to work in the United States.