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Senior Desktop Infrastructure Engineer


Boston, MA, US
  • Job Type: Full-Time
  • Function: IT
  • Industry: Growth Equity
  • Post Date: 03/20/2023
  • Email: [email protected]
  • Website:
  • Company Address: 401 Park Drive, Boston, Massachusetts 02215, US
  • Salary Range: NA

About PSG

PSG is a growth equity firm that partners with software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities, and build strong teams. Having backed more than 120 companies and facilitated over 430 add-on acquisitions, we bring extensive investment experience, deep expertise in software and technology, and a firm commitment to collaborating with management teams.  Founded in 2014, PSG has since raised over $14 billion in capital and operates out of offices in Boston, Kansas City, London, Paris, Madrid, and Tel-Aviv.

Job Description

Position Overview
This role will be responsible for all aspects of endpoint management, including imaging, software deployment,
patch management, malware prevention, backup, and encryption. They will also be responsible for supporting the
configuration management platform and other supporting services.
• Build and maintain the infrastructure and processes responsible for end-to-end management of
Windows endpoints, including patching, software deployment, inventory, remote assistance, backup,
performance, etc.
• Build and maintain standard operating system images and software installation packages
• Define and maintain standard hardware configurations
• Continually review environment to maintain optimal stability, performance, and security of endpoints
• Assist in supporting collaboration platforms such as Office 365, Slack, and Zoom
• Provide limited iOS and macOS support
• Provide critical engineering support as well as 3rd-level support.
Ideal Experience and Competencies
• 5+ years of experience in a similar role
• Strong understanding of the Windows platform, including the registry, WMI, Sysprep, Group Policy,
Bitlocker, LAPS, Windows Debugger (basic BSOD analysis)
• Extensive experience using Microsoft Configuration Manager (SCCM), Intune, KACE, Microsoft
Deployment Toolkit
• Excellent scripting skills with knowledge of programming languages, such as PowerShell, Python and
• Experience managing and supporting an endpoint backup solution (e.g. CrashPlan, Druva, Backblaze)
as well as endpoint detection and response solutions (e.g. Symantec, CrowdStrike or Defender)
• Prior experience packaging applications and application updates
• Experience with a monitoring platform (e.g. Nexthink, ThousandEyes, etc.)
• Strong understanding of security threats
• Must work well in a highly collaborative team, have excellent problem-solving and communication
skills, and be highly self-motivated
• Other preferred skills/competencies – these are not required, but would be considered a plus for your
       o Experience managing Okta or other SSO platform and supporting SAML and OIDC
       o Experience with Windows Hello, FIDO2, virtual or physical smartcards, or other authentication
       o Experience with ITIL
       o Relevant industry certifications and degrees
Benefits and Perks
At PSG, we are committed to providing excellent benefits that show our deep appreciation for the hard work of our
team. Our current benefits offerings include:
• Comprehensive medical, dental and vision insurance, paid for 100% by PSG
• Retirement savings plan with PSG match contribution and discretionary profit sharing
• Short- and long-term disability and life insurance policies
• Flexible spending accounts for health, commuting and dependent care
• Competitive paid vacation and paid holidays
• Paid parental leave
• Tuition reimbursement program
• Employee Assistance program
• Personal training sessions with our Director of Health & Fitness
• Beautiful office space in Fenway area with a state-of-the-art gym arriving May 2023
• Lunch 3x/week, snacks, coffee and other beverages available to all employees
PSG Equity L.L.C. (the “Firm”) is an equal opportunity employer and complies with all applicable
federal, state, and local fair employment practice laws. The Firm strictly prohibits and will not tolerate,
condone or allow discrimination or harassment with respect to any employee or applicant for
employment in matters of hiring, promotion, transfer, disciplinary action, termination, compensation,
fringe benefits or other terms and conditions of employment on the basis of race, color, religion,
creed, age, national origin, ancestry, alienage or citizenship status, sex (including pregnancy,
childbirth, breastfeeding or other related medical conditions), gender (including sex stereotyping,
gender identity, gender dysphoria, gender expression, or transgender status), sexual orientation,
disability (including physical disability or mental disability), military or veteran status, familial status,
partnership status, or marital status, or any other status protected by relevant federal, state and local
laws. All employees are prohibited from engaging in unlawful discrimination.

In the Cover Letter section below, please be sure to answer the following 3 questions:

1. Are you legally authorized to work in the United States for our company?

2. Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?

3. If the position requires, are you willing to relocate?