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Director of Total Rewards

Worldwide Express

Dallas, TX, US
  • Job Type: Full-Time
  • Function: HR
  • Industry: Cloud Business Apps
  • Post Date: 11/22/2022
  • Website:
  • Company Address: 2323 Victory Ave., Suite 1600, Dallas, Texas 75201, US

About Worldwide Express

Worldwide Express is a top-rated third-party logistics company, helping more than 92,000 small to medium-sized businesses ship smarter.

Job Description


The Director of Total Rewards will lead all aspects of total rewards including compensation and benefits for the company’s employees across the US and Mexico. In this role, you will set and drive the delivery of a compensation, benefits and retirement strategy, while designing and executing appropriate policies and programs which effectively attract, retain, and engage our team to achieve the vision of the business. Identifies, develops and delivers strategic compensation programs that meet and anticipate the internal needs of the organization while monitoring external trends in the marketplace. As the trusted advisor to the HR team as well as the business, the Director will provide thought leadership to the company by being accountable for the design, development, enablement, and implementation of the Total Rewards strategy with a focus on employee satisfaction, retention and market competitiveness. The combined team provides in depth subject matter expertise and guidance to senior leaders in order to help better align reward practices to an ever-changing business environment. As part of a solution oriented and innovative team, you will help support the company as we scale and create an employee-centric experience at every touchpoint during the employee lifecycle. This is a new role for our organization and one that allows creativity to implement a Total Rewards philosophy, architecture and mindset across a high-growth company focused on bringing in and retaining the best talent. This is an ideal role for someone who is excited about contributing at both hands-on and strategic levels. The role will directly manage a small benefits team as well as a compensation analyst and will grow in scope as the company grows.


• Evaluate, design, propose, implement, and communicate compensation and benefits strategy, programs, policies, and initiatives that competitively position the company to attract, retain and empower high caliber talent and align with the goals and values of the organization.
• Develops and directs the short- and long-range plans for employee benefit and compensation programs that are designed to maintain company’s objectives and competitive position in the marketplace while ensuring compliance with overall policies and pertinent federal and state employment laws.
• Demonstrate a continuous improvement mindset by designing creative and meaningful total rewards solutions in the best interest of the employees and the company on an ongoing basis.
• Develop and implement a contemporary Total Rewards strategy that helps ensure competitive positioning of compensation and benefits at the Company.
• Provide strategic recommendations with regard to cost containment and increasing company’s return on investment in rewards programs. Strategizes with management and other departments to build project action plans to implement recommendations.
• Lead a team responsible for the day-to-day employee benefits and compensation administration.
• Drives continuous improvement in processes, practices, and technological solutions.
• Provide focused and continued training and coaching, monitors team performance, reports on metrics, and discover improvement areas.
• Encourages creativity, risk taking, and open communication.
• Responsible for using compensation benchmarking and analytics software to regularly review new and existing positions
• Manage execution and administration of company-wide health and welfare programs for all employees including group medical, dental, vision, life, disability, retirement, and voluntary benefit programs.
• Apply comprehensive knowledge of federal and state regulations (FLSA, ADA, FMLA, ACA).
• Define and establish a Compensation Committee that regularly measures and adapts
• Prepare materials for meetings of the Compensation Committee of the Board throughout the year. Research and recommend agenda items for the Compensation Committee, including making recommendations to senior management and preparing meeting materials.
• Prepares and provides support to the CHRO for Compensation Committee work and materials.
• Coordinates and improve compensation processes and procedures across the organization (e.g., semi - annual compensation reviews, annual compensation plan creation) as well as design and guide repeatable practices for job evaluations, market comparison data, pay decisions and governance
• Regularly benchmark activities across all areas of Total Rewards (benefits, incentive programs, equity, base compensation, relocation services & packages, etc.) to continuously improve our competitiveness.
• Drive Employee value with the company’s 401(k) retirement plan and health insurance offerings.
• Ensure capabilities exist related to job evaluation, market aligned pay ranges, job grading and salary structures.
• Active Participation in external total reward networks. Anticipate emerging trends in relevant subject matter areas
• Perform compensation-related merger/acquisition/divestiture work as necessary – support due diligence, retention, integration efforts.
• Provide regular compensation analytics using internal and external tools, to ensure pay parity and market competitiveness
• Develop strong relationships with key members of the Talent, Finance, Product, and Sales teams to align our strategies with business priorities; Manage relationships and projects with key external partners, such as compensation consultants, benefits brokers, and third-party tools and platforms
• Analyzes jobs, salaries, and incentives in order to evaluate internal equity, external competitiveness, and legal compliance of pay practices.
• Conduct total rewards and pay equity studies annually for global and regional trends, and provide cost modeling for forecasting and program changes, as needed
• Manage executive compensation administration, including executive benchmarking, salary increases, short-term incentives, long-term incentives, key metric tracking, stockholder ownership guidelines, executive severance, and other executive policies.
• Consult with HR Business Partners, Talent Acquisition team and Hiring Managers to create competitive offer packages for key strategic executive hires. Review and approve executive offer packages to ensure competitiveness and compliance with governance guidelines.
• In collaboration with Legal, prepare executive compensation materials and documentation necessary for required filings, the annual proxy statement and annual shareholder meeting.
• Maintain external relationships with vendors and advisors to review and run compensation & benefits plan design and administration

• Strong interpersonal and communication skills with demonstrated leadership presence, with a proven track record to influence key senior leaders
• Exceptional leadership, collaboration, influence, and communication skills.
• Adept at working with all levels or management within the organization.
• Leader with a ‘roll up the sleeves’ style, excellent attention to detail and proven management skills to build a high-performing team with the same attention to detail
• Excellent strategic, analytical and financial skills and a can-do attitude
• A deep understanding of the current market including staying ahead of industry-standard methodologies and future trends of both comp and benefits
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Demonstrated partnering and collaborative skills as there would be multiple interfaces within project teams
• Exceptional analytical and problem-solving skills.
• Expert presentation skills
• Strong knowledge of HRIS/HRMS (Ceridian preferred)

• Bachelors Degree in Business-related discipline, HR or Finance
• Minimum of 7+ years of HR, Compensation or Total Rewards experience with at least 4 years in leadership roles.
• Progressive leadership experience with the management and administration of employee benefits programs and compensation plans.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
• Ability to interface and communicate effectively in a clear and concise manner with all levels of employees, managers, vendors, consultants, and legal advisors.
• Public company experience required
• Equity plan experience required
• Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
• Proven track record of evaluating incentive design and recommend compensation and benefit programs based on market assessment and business strategy
• Proven experience in managing Benefits with deep understanding of compensation and STI and LTI plans.
• Success in creating and articulating complex strategies and plans to executive management and peers.
• Demonstrable experience understanding of the diverse needs of geographic markets and different employee segments; a business-wide thinker, that understands how decisions made within one department may affect others across the business.